Bombardier Transitions Customer Support Team

 - October 4, 2021, 4:23 PM

Bombardier is realigning its leadership team with the planned retirement of Andy Nureddin, who had led the airframer's customer support division for nearly 15 years. Nureddin, who joined Bombardier in 1998 as director of technical publications for regional aircraft, plans to fully retire in mid-2022 and has moved into a role as fleet leader for the Global 7500 as that program continues its ramp-up. He also will support the new customer support team through the transition.

Stepping in as v-p of customer support is Anthony Cox, who has served with Bombardier since 2006. Cox began his career with the company as a field service representative and was later promoted to customer support manager in an effort to enhance customer engagement in North Asia. More recently, he has led customer support and in-service support teams for Bombardier in the Americas.

In his new role, Cox will be responsible for a portfolio that includes customer response, field service, regional support offices, mobile response teams, line maintenance stations, and continued airworthiness maintenance organization.

Bombardier also promoted Jason Schick, a nearly 28-year company veteran, to serve as senior director of technical services with the responsibility for training services along with technical services and publications.  Meanwhile, Chris Milligan, v-p of preowned aircraft services, is now steering flight operations. He has spent the last 20 years with Bombardier and Flexjet.