Duncan Aviation recently added an electronic logbook feature to its web-based aircraft project management system, myDuncan. Customers can now view their aircraft maintenance logbook entries in real time, categorized by airframe or engine, while at the same time communicate directly with inspectors through the system. Launched in 2006, myDuncan allows customers to monitor progress of any maintenance or upgrade event, giving them greater access and better control of their projects from anywhere in the world.
Customers receive email alerts, job status reports and updates from their project manager with hour and cost estimates for all phases of the project. Through myDuncan, they are aware of items that need attention and approval and can view and comment on reports and photos.
Duncan plans to add two more myDuncan enhancements by year-end: a quote review and approval feature that allows customers to view sales quotes, including options to compare quotes, see revisions and electronically approve an agreement; and a flowchart/calendar feature to show aircraft progress via project milestones.
